Salesforce
Summer ‘26 release notes dropped April 22. TDX 2026 April 15–16 with Headless 360, Agent Fabric, Vibes 2.0. Tableau Next GA for ISVs. Agentforce reaches 12,000+ customers. MCP pilot expansion.
HubSpot
Outcome-based pricing launched April 14 — Customer Agent $0.50/resolved, Prospecting Agent $1/lead. Breeze expands to 9 channels. GPT-5 migration across Studio agents. Run Agent workflow action in private beta.
ServiceNow
April 2026 ‘AI-native’ announcement — no more sidecar positioning. Agentic AI exclusive to Enterprise Plus. Multi-turn Virtual Agent expands context retention. 180+ orgs switched to Agentforce IT Service by Feb.
Microsoft
Dynamics 365 2026 Wave 1 plans published March 18. Rollout April–September. Copilot Studio MCP integration. Sales Agent as daily command center. Business Central moves toward agentic ERP.