What It Does
Agentic Enterprise Search (Spring 2026) unifies searching, collaboration, and action in one interface. Powered by Data 360. Context-aware across 200+ external sources — SharePoint, Google Drive, Notion, Confluence, and more. Coordinates actions across multiple AI agents.
The Problem It Solves
Knowledge lives everywhere. Reps and agents copy-paste between tools. Agentic search provides one query interface — get the answer, launch an action, collaborate on the outcome, all without leaving Salesforce.
Setup Considerations
Connector coverage varies. Index freshness matters — stale knowledge returns stale answers. Permissions must pass through correctly, or users see content they shouldn’t. Audit the connector’s security model before enabling in prod.
Limits
Semantic search quality depends on embedding models and content quality. 200+ sources look impressive on a slide; most orgs connect 5–10 real sources. Focus on the ones practitioners actually use daily.