What’s There
Curated agents from Zoho and partners — sales development (lead enrichment, outreach), HR (onboarding, leave requests), customer support (ticket triage), IT help desk, inventory, logistics. Install, configure, go.
Deployment Model
Install an agent into your Zoho apps. Adjust prompts, data mappings, escalation rules. The agent runs against your data with your policies. Turnaround: hours, not weeks.
Customization Limits
Pre-built agents cover common patterns. Highly custom workflows still need Agent Studio or bespoke development. Don’t force the marketplace agent where it doesn’t fit.
Cost Posture
Agent consumption bills against Zoho credits. Monitor before scaling. A marketplace agent that does its job cheaply is an unqualified win; one that runs up the bill on marginal outcomes needs re-examination.