Yes — pending time-based workflow actions are deletable from the queue page. The path is Setup → Environments → Monitoring → Time-Based Workflow, where you select the rows you want to cancel and click Delete.
When you’d want to do this
- After a test load filled the queue with junk you don’t want to fire
- When a business rule changed mid-cycle and the queued actions are now incorrect
- For investigation — sometimes you want to clear the queue and re-trigger from a clean slate
- When a workflow rule was bug-ridden and you fixed it; old queued actions still reflect the buggy logic
How to do it
- Setup → Time-Based Workflow
- Set a filter to narrow down — by rule, object, or scheduled date
- Search to retrieve matching entries
- Select the checkboxes for entries to delete
- Click Delete at the top
Deleted entries are gone permanently — the actions will not fire.
Important caveats
- Deactivating a workflow rule does not delete its queued time-based actions automatically. Those continue to evaluate at their scheduled time. If you deactivate a rule, you usually want to delete its queued actions too — many a production incident has been caused by forgetting this step.
- Re-activating the rule does not re-create deleted queue entries — they’re gone.
- Permission required — typically only admins can view and delete time-based workflow queue entries.
What happens when an action fires from the queue
For completeness: when the scheduled time arrives, the platform re-evaluates the rule criteria against the current record state. If the record no longer meets the criteria, the action is silently discarded. So in many cases you don’t have to manually delete entries — they self-cancel when the data changes.
The Process Builder / Flow equivalent
If you’re working with Process Builder scheduled actions or Flow paused interviews, the equivalent queue is Setup → Paused Flow Interviews (and for some flow types, Setup → Time-Based Workflow still shows them since the engines merged).
What interviewers want
- A confident “yes”, with the path to the monitor page
- The caveat that deactivating a rule doesn’t auto-clear its queue
- Awareness that the queue re-checks criteria at fire time, so many entries self-cancel
Related
- How can we monitor pending time-based workflow actions?
- What happens when criteria change while action is pending?
Verified against: Salesforce Help — Monitor Time-Based Workflow. Last reviewed 2026-05-17 for Spring ‘26 release.