What You Can Build
Apps that extend Freshdesk, Freshsales, Freshservice, Freshchat. Frontend widgets, backend serverless functions, external system bridges.
App Types
Private (your org only), Custom, Public Marketplace. Certification required for Marketplace.
Developer Kit
FDK (Freshworks Developer Kit) for scaffolding, local dev, testing. Node.js-based.
Pricing
Free, paid (per user/month or per transaction), freemium. Revenue share with Freshworks on paid listings.
Examples
E-signature integration, CRM enrichment, custom reports, helpdesk-specific vertical tools.