The Pattern
A new workflow action fires a specific Breeze agent with configured context. The agent’s output (structured data or conversational result) flows into downstream workflow steps. Agents become a workflow primitive, not a separate tool.
Use Cases
Enrich new contacts with the Company Research Agent before routing. Run Customer Agent first on support tickets, escalate only unresolved. Use Prospecting Agent on pipeline refresh to top up leads.
Configuration
Specify which agent, what properties to pass, what outputs to capture. Output binds to workflow variables for later steps. Error handling on agent failure matters — define fallback paths.
Private Beta Caveats
Private beta means unstable. Don’t build critical automation on this until GA. But it’s worth experimenting — workflow-integrated agents are the native pattern, not bolted-on demos.