What Breeze Is
HubSpot’s AI umbrella: copilot (chat assistant), agents (automated specialists), intelligence (embedded AI features like summarization). Across all hubs.
Copilot
Chat interface across HubSpot. Answers questions about your data, drafts content, navigates UI. Enabled per user by admin.
Agents
Specialized AI workers: Prospecting Agent, Content Agent, Customer Agent, Social Agent. Each runs recurring work in the background. Rolling GA through the year.
Intelligence Features
Embedded AI in forms, reports, emails. Auto-summarize, auto-draft, predict. Some native, some tagged with ‘Powered by AI’.
Governance
Data used/retained, regional processing, customer-data sharing with LLM providers. Review HubSpot’s AI data policy. Set user access per team.