The New Primitive
Run Agent as a workflow action (private beta 2026). Select which agent, pass context, capture structured output, branch on result. Agents become a standard workflow step, not a separate tool.
Pattern: Enrich Before Route
New inbound contact. Workflow runs Breeze Company Research Agent to enrich. Enriched data powers lead routing. Previous manual step becomes zero-touch.
Pattern: Triage Before Escalate
Support ticket created. Workflow runs Customer Agent for first pass. Resolved? Close. Not resolved? Route to human agent with context. Deflection baked into workflow, not bolted on.
Pattern: Enrich Before Campaign
New lead enters campaign. Workflow runs Data Agent to clean and fill properties. Campaign personalization works reliably because upstream data is complete.