Core Features
Channels (public/private), direct messages, voice/video calls, file sharing. Enterprise messaging fundamentals.
Bots
Build custom bots via Deluge. Respond to messages, query data, trigger workflows. Extend Cliq into your ops.
Commands
Slash commands invoke actions (e.g. /ticket assigns a ticket, /lead creates a lead). Fast access to CRM actions from chat.
Integrations
Native integration with Zoho apps. CRM notifications, Desk alerts, Projects updates appear in designated channels.
vs Slack/Teams
Cheaper as part of Zoho One. Native Zoho integration. Ecosystem is smaller than Slack’s — your integration needs dictate the choice.